FREQUENTLY ASKED QUESTIONS
Gulnaz Accessories specializes in custom-made jewellery, handcrafted to your specifications. Each piece is unique and may differ slightly from the images shown due to its handmade nature.
Standard shipping time is 10-15 business days from the date your order is confirmed. Shipping times may vary due to external factors such as postal delays.
Due to the custom nature of the jewellery, returns and exchanges are only accepted if the item is defective or damaged upon arrival. If you receive a defective or incorrect item, contact customer support within 7 days of delivery with your order details and photos
Browse the website, select your desired items, and proceed to checkout. You will need to provide accurate shipping and payment information. Payment is required in full at the time of order
You can reach out via email at info@gulnazaccessories.co.uk for any inquiries or support. The team is available to assist with questions about products, orders, or after-sales support
