Welcome to Gulnaz Accessories! Please read these Terms and Conditions carefully before using our website (https://gulnazaccessories.co.uk/) and purchasing our custom jewellery products.

1. Introduction

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products and Services

  • Gulnaz Accessories specializes in custom jewellery, handcrafted and tailored to your specifications.
  • All products are made to order and may vary slightly from images displayed on the website due to the handmade nature of our items.

3. Orders

  • When you place an order, you agree to provide accurate, current, and complete information.
  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order at our discretion.

4. Pricing and Payment

  • All prices are listed in GBP (£) and include applicable taxes for sales within the United Kingdom.
  • Payment must be made in full at the time of order using the payment methods provided at checkout.

5. Shipping

  • We offer shipping within the United Kingdom.
  • Standard shipping time is 10-15 business days from the date your order is confirmed.
  • Shipping times may vary due to factors beyond our control (e.g., postal delays, customs).
  • Shipping fees, if applicable, will be displayed at checkout.

6. Returns and Refunds

  • Due to the custom nature of our jewellery, we do not accept returns or exchanges unless the item is defective or damaged upon arrival.
  • If you receive a defective or incorrect item, please contact us within 7 days of delivery with your order number and photos of the issue.
  • Approved refunds will be processed to your original payment method.

7. Intellectual Property

  • All content on this website, including images, designs, text, and logos, is the property of Gulnaz Accessories and is protected by copyright laws.
  • You may not use, reproduce, or distribute any content from this website without our written permission.

8. Limitation of Liability

  • Gulnaz Accessories is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our liability is limited to the value of the product purchased.

9. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

By purchasing from Gulnaz Accessories, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.